Legal

Terms of Service

The agreement between you and USTex LLC governing your use of the UST Compass platform. Please read Sections 3, 10, and 11 carefully — they cover your responsibility for deadlines, and they limit what we can be held liable for.

Last updated August 3, 2026

1Acceptance

By creating an account, accessing, or using the platform, you agree to these terms, to the Regulatory & Accuracy Disclaimer, and to the Privacy Policy, each incorporated here by reference. If you are agreeing on behalf of a company, you represent that you are authorized to bind it, and "you" means that company. If you do not agree, do not use the platform.

2What the service is

UST Compass is free software for tracking recurring underground storage tank compliance tests, permits, certificates, inspections, and supporting records across facilities. It is an operational tracking aid. It is not a regulatory authority, a compliance certification, or professional advice.

3Your account and your deadlines

You are responsible for maintaining access to your own account and for monitoring your own compliance obligations. Specifically, you are responsible for:

  • Keeping your credentials confidential, and for all activity under your account.
  • Keeping your email address and contact details accurate and monitored, and ensuring our messages are not blocked or filtered.
  • Configuring notification settings appropriately, and checking the platform independently of any notification.
  • Ensuring that someone at your organization actually reviews upcoming and overdue items.
  • Promptly telling us at legal@ustex.org if you suspect unauthorized use of your account.

IF YOU, YOUR EMPLOYEE, OR YOUR AGENT DOES NOT SIGN IN, DOES NOT READ A NOTIFICATION, DOES NOT RECEIVE ONE, OR OTHERWISE MISSES A COMPLIANCE DEADLINE, THAT IS YOUR RESPONSIBILITY AND NOT OURS.

4Free access

UST Compass is free for every workspace. No payment method, paid plan, or trial is required. Access remains subject to these terms and your workspace permissions.

5Who owns what

Your data

You own the compliance data you enter — your customers, facilities, vendors, compliance items, completion history, notes, and uploaded binder documents. You grant us a limited license to host, process, transmit, back up, and display that data solely to provide the service to you and as described in the Privacy Policy.

Our platform

We own the platform and everything underlying it, including the software and source code, the database schema and framework, the user interface and design, our compiled and proprietary state and federal test-interval datasets, the regulatory reference catalog and its structure, our documentation, and our names and logos. Your account grants you a limited, non-exclusive, non-transferable, revocable right to use the platform for your internal business purposes. It transfers no ownership. All rights not expressly granted are reserved.

Feedback

If you send us suggestions, we may use them without restriction or obligation to you.

6Restrictions on use

You may not, and may not permit anyone else to:

  • Use any robot, spider, scraper, crawler, headless browser, or other automated means to access, extract, copy, index, or monitor the platform or any part of our regulatory datasets.
  • Extract, compile, republish, resell, or otherwise exploit our compiled state and federal test-interval data, regulatory catalog, or reference sources, whether manually or programmatically.
  • Use the platform, or data taken from it, to build, train, or improve a competing product or dataset.
  • Copy, modify, translate, reverse engineer, decompile, or attempt to derive the source code or underlying structure of the platform, except where that restriction is unenforceable by law.
  • Resell, sublicense, rent, lease, or provide the platform as a service bureau to third parties, except through the client portal features we provide.
  • Share credentials or bypass workspace access permissions.
  • Circumvent or probe authentication, tenant isolation, rate limits, or other security or access controls, or access another customer's data.
  • Upload malware, or content that is unlawful or that you lack the right to store.
  • Interfere with, overload, or disrupt the platform or the infrastructure it runs on.
  • Remove or obscure any proprietary notice.

Automated access, extraction of our datasets, and competitive use are material breaches. We may suspend or terminate immediately for them, and we may pursue injunctive relief — money damages alone would not adequately remedy the loss of a dataset we compiled.

7Availability and changes

We aim to keep the platform available but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue features, and we perform maintenance that can make the service temporarily unavailable. We will try to give reasonable notice of material adverse changes or planned downtime. Downtime does not extend any regulatory deadline.

8Suspension and termination

You may stop using the platform and cancel at any time. We may suspend or terminate your access for breach of these terms, conduct that risks harm to us or other users, or as required by law.

On termination your right to use the platform ends immediately. For 30 days afterward, you may request an export of your compliance data at privacy@ustex.org. After that we may delete it. Because you may be under a regulatory retention obligation, export what you must keep before you cancel. Sections 5, 6, 9, 10, 11, 12, and 13 survive termination.

9Disclaimer of warranties

THE PLATFORM AND ALL REGULATORY DATA, TEST INTERVALS, DEADLINES, CITATIONS, NOTIFICATIONS, AND REPORTS ARE PROVIDED "AS-IS" AND "AS-AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, USTEX LLC DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT.

WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT ANY INTERVAL OR DEADLINE IS ACCURATE, CURRENT, OR APPLICABLE TO YOUR FACILITIES, OR THAT USING IT WILL RESULT IN REGULATORY COMPLIANCE. SEE THE REGULATORY & ACCURACY DISCLAIMER FOR YOUR VERIFICATION OBLIGATION.

10Limitation of liability

IN NO EVENT SHALL UST COMPASS OR USTEX LLC, OR THEIR OFFICERS, MEMBERS, EMPLOYEES, AGENTS, OR SUPPLIERS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO REGULATORY FINES, PENALTIES, ENFORCEMENT ACTIONS, REMEDIATION OR CLEANUP COSTS, LOSS OF PERMITS OR LICENSES, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE PLATFORM OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER THEORY, AND WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE PLATFORM OR THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

THESE LIMITS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU; IN THAT CASE OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. YOU ACKNOWLEDGE THAT THIS ALLOCATION OF RISK IS AN ESSENTIAL BASIS OF THE BARGAIN AND IS REFLECTED IN OUR PRICING.

11Indemnification

You will indemnify and hold harmless USTex LLC and its officers, members, employees, and agents from any third-party claim, loss, or expense (including reasonable legal fees) arising out of your use of the platform, your data, your breach of these terms, your violation of law, or any regulatory action relating to facilities you manage.

12Governing law and disputes

These terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. The exclusive venue for any dispute is the state or federal courts located in Texas, and both parties consent to their jurisdiction.

Any claim must be brought within one year after it arises, or it is permanently barred. Claims must be brought individually and not as a class or representative action.

Before filing, please contact us at legal@ustex.org so we can try to resolve the matter directly.

13General

These terms, with the documents they incorporate, are the entire agreement between us and supersede prior discussions. If a provision is held unenforceable, the rest stays in force and that provision is limited to the minimum extent necessary. Our failure to enforce a provision is not a waiver. You may not assign these terms without our written consent; we may assign them in a merger, acquisition, or sale of assets. Nothing here creates a partnership, joint venture, or employment relationship. Neither party is liable for delays caused by events beyond its reasonable control.

We may update these terms. Material changes will be posted here with a new date and notified to account owners by email before taking effect. Continuing to use the platform after that means you accept them.

Questions: legal@ustex.org.